Elevate Admin – The Admin Anchor I provide virtual administrative and referral-management services. I am committed to protecting your privacy and handling your personal data in compliance with the GDPR and the Data Protection Act 2018.

If you have any questions, contact: Email: sandra@elevateadmin.ie Location: Westmeath, Ireland

1. Personal Data We Collect

I may collect the following information:

Website Visitors / Enquiries
• Name
• Email address
• Phone number (optional)
• Information submitted through our contact form

Referring Practices & Professionals
• Practice name, contact details
• Professional contact information
• Referral form inputs & communications

Patient Referral Data (processed on behalf of practices)
• Name
• Contact details
• Referral information provided by the referring dentist

I am not a clinical provider; we process patient data only as a Data Processor acting on client instruction.

2. How I Use Your Data

I use personal data to:
• Respond to enquiries
• Deliver administrative and referral-management services
• Communicate with clients and referring practices
• Maintain internal business records
• Ensure compliance with legal obligations

I never sell or trade your personal data.

3. Legal Basis for Processing (GDPR)

• Contractual necessity
• Legitimate interest
• Legal obligation
• Consent (only where applicable)

4. Sharing Your Data

I may share limited information with:
• Secure cloud providers (Google Workspace, Proton, etc.)
• Accountants or legal advisers
• Client practice management systems (if configured by the client)

All third parties are GDPR-compliant processors.

5. Data Retention

• Referral/patient data: retained only for the duration needed to complete the service
• Business records: kept for legal/tax compliance (typically 6 years)

6. Security Measures

• Encrypted storage locations
• Two-factor authentication
• Device encryption (BitLocker/FileVault)
• Secure sharing controls
• Regular backup and restricted access

7. Your Rights

You have the right to:
• Access, correct, delete or restrict your data
• Object to processing
• Withdraw consent
• Request data portability

Contact me at sandra@elevateadmin.ie to exercise these rights.

8. International Transfers

Data stored outside the EU (e.g. Google servers) is protected through approved safeguards such as SCCs.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version is always displayed on this page.